Privacy Policy

Last updated: 1 June 2026

This Privacy Policy describes how Orchai Technologies sp. z o.o., registered in Poland, with its registered office at Hetmańska 82a, 60-219 Poznań ("Orchai Tech", "we", "us", or "our") collects, uses, and shares information about you when you visit our website at orchaitech.com or contact us in connection with our services.

We are committed to complying with the General Data Protection Regulation (GDPR) and applicable Polish data protection law. If you have questions about this policy or your rights, contact us at [email protected].

1. Data controller

The data controller for personal data processed through this website is:

Orchai Technologies sp. z o.o.
Hetmańska 82a, 60-219 Poznań, Poland
Email: [email protected]
Phone: +48 616 259 656

2. What personal data we collect

We collect personal data in the following situations:

Contact form. When you submit our contact form, we collect your name, email address, company name (if provided), and the content of your message. We use this information to respond to your enquiry and, if you proceed to engage us, to manage our business relationship with you.

Email correspondence. When you email us directly, we collect the information you include in your email and any attachments. We retain email correspondence for as long as it remains relevant to our business relationship with you.

Website analytics. If you accept analytics cookies, we collect information about your visit including pages viewed, time spent, browser type, and approximate location (country/city level). We use this to understand how the site is used and improve it. We do not use this data to identify you individually.

Cookies and similar technologies. See our Cookie Policy for full details.

3. Legal basis for processing

We process your personal data on the following legal bases:

Legitimate interests (Article 6(1)(f) GDPR) — for responding to business enquiries, maintaining records of business communications, and operating and improving our website.

Contract (Article 6(1)(b) GDPR) — where processing is necessary to perform a contract with you or to take steps at your request before entering a contract.

Consent (Article 6(1)(a) GDPR) — for non-essential cookies and analytics, where you have given explicit consent via our cookie banner. You may withdraw consent at any time.

Legal obligation (Article 6(1)(c) GDPR) — where we are required to retain or provide information under applicable law.

4. How we use your data

We use the personal data we collect to: respond to enquiries submitted via our contact form or email; manage our client relationships and deliver our services; understand how our website is used and improve it; comply with legal obligations; and protect our legitimate business interests.

We do not use your data for automated decision-making or profiling in ways that have legal or significant effects on you.

5. Data sharing

We do not sell personal data. We share personal data only in the following circumstances:

Service providers. We use a limited number of third-party service providers to operate our business, including email and hosting infrastructure. These providers process data on our behalf and are bound by data processing agreements that require them to protect your data.

Legal requirements. We may disclose personal data where required by law, court order, or other legal process, or where necessary to protect the rights or safety of Orchai Tech, our clients, or others.

Business transfers. In the event of a merger, acquisition, or sale of all or part of our business, personal data may be transferred as part of that transaction. We will notify you of any such change via prominent notice on our website.

6. International transfers

We are based in Poland and process data primarily within the European Economic Area. Where we use service providers who process data outside the EEA, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses, to protect your data.

7. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law. Specifically: enquiry data from our contact form is retained for up to 36 months from the date of last contact, or longer if it relates to an active or recently concluded engagement; client data is retained for up to 7 years after the conclusion of a business relationship, in line with standard accounting and legal record-keeping obligations; website analytics data is retained for up to 24 months.

8. Your rights under GDPR

You have the following rights in relation to your personal data:

Right of access — to request a copy of the personal data we hold about you.

Right to rectification — to request correction of inaccurate data.

Right to erasure — to request deletion of your personal data in certain circumstances.

Right to restriction of processing — to request that we limit how we use your data in certain circumstances.

Right to data portability — to receive your data in a structured, machine-readable format where technically feasible.

Right to object — to object to processing based on legitimate interests.

Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Polish supervisory authority: Urząd Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

9. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include encrypted connections (HTTPS), access controls, and limited data retention. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically.

11. Contact

For questions, concerns, or to exercise your rights, contact us at:
Orchai Technologies sp. z o.o.
Hetmańska 82a, 60-219 Poznań, Poland
Email: [email protected]
Phone: +48 616 259 656